Geta7 App Privacy Policy — Our Commitment to Protecting Your Data

Welcome to the Geta7 App. This Privacy Policy ("Policy") provides a detailed description of how your personal information is collected, used, stored, and protected through the Geta7 App platform. This Policy applies to our website, mobile application, and all related services.

Geta7 App believes your privacy is a fundamental right. We collect your data solely to deliver our services and improve your experience — nothing more. This Privacy Policy reading this, you can be confident that we never use your data for any dishonest purpose.

This Privacy Policy has been prepared in compliance with applicable laws in Bangladesh and international data protection standards. We review and update this policy on a regular basis.

Geta7 App collects several types of data. The table below clearly outlines what data is collected and for what purpose:

We only collect what is necessary. Requesting unnecessary or excessive data goes against Geta7 App's policy.

Geta7 App collects your information through several methods. Here is what you should know about each:

• Directly Provided Information: Information you provide when filling out the registration form, completing KYC verification, or contacting our support team.
• Automatically Collected Information: Your device, browser, and behavioral data are collected automatically while you use the platform.
• Cookies & Tracking Technologies: Usage data is collected through session cookies, persistent cookies, and similar technologies.
• Via Third Parties: Limited information may be received from payment providers or identity verification services.

Geta7 App uses the data we collect only for the following legitimate purposes:

• Service Delivery: Creating and managing your account, providing betting services, processing payments, and completing withdrawals.
• Identity Verification: Verifying your identity and age as part of the KYC process, which forms part of our responsible betting practices.
• Security Assurance: Your data is used to prevent fraud, money laundering, and unauthorized account access.
• Service Improvement: Analyzing your usage patterns to improve and enhance the platform experience.
• Legal Obligations: Meeting regulatory requirements and fulfilling legal obligations.
• Customer Support: Resolving your issues and answering your questions.
• Promotional Communications: Sending bonuses, offers, and updates with your consent (with opt-out available).

We never share your data with third parties for advertising purposes or build profiles to intrude on your personal life.

Geta7 App's policy is to share your information as minimally as possible. Information is only shared in the specific circumstances outlined below:

• Payment Provider: Only the information necessary to process transactions is shared with payment providers such as Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: Only the minimum required information is shared with regulated and trusted third parties for KYC verification.
• Legal Authorities: In cases involving court orders, lawful demands from government regulatory bodies, or other legal obligations.
• Business Transfer: If ownership of the Geta7 App changes, you will be notified before your information is transferred to the new owner.

Any organization we share data with is held to the same standards of privacy and security. We enforce this through strict confidentiality agreements.

Geta7 App uses three types of cookies. You can find full details on each one below:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Geta7 App does not retain data longer than necessary. Below are the retention periods for each type of information:

• Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
• Financial Transaction Records: Minimum 7 years (as required by financial regulatory authorities).
• Communication Logs: Support conversations are retained for up to 2 years.
• Betting History: Retained for up to 3 years after account closure.
• Technical Logs: Up to 12 months, after which it is deleted.

Every Geta7 App member has certain fundamental rights over their own data. We fully uphold these rights:

Geta7 App strictly refrains from providing services to anyone under the age of 18. Every user's age is verified at the time of registration.

• Providing your date of birth at registration is mandatory, and users under 18 are not permitted to create an account.
• Age is re-confirmed during KYC verification.
• If any minor's data has been collected by mistake, it is deleted immediately and the account is closed.
• If you believe your child's data may be in our system, please contact us immediately.

Geta7 App may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or displayed on the platform.
• The revised policy will take effect from the date it is published.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.

Check this page regularly to stay informed of any updates. An archive of previous versions is always available upon request.

Our dedicated privacy team is available 24/7, seven days a week, for any privacy-related questions, concerns, or requests:

• Email: support@geta7app.com
• Response Time: General inquiries within 24 hours; data requests within 30 days.
• Language: You can contact us in both Bengali and English.

To learn more, visit our Terms & Conditions and Responsible Gaming Visit the page.